Frequently asked questions.

Everything you need to know about BOOKMAX.

Getting started

What is BOOKMAX?

BOOKMAX is booking software for appointment-based businesses. It includes a booking page, team calendar, client records, and notifications.

Who is BOOKMAX for?

Any team that runs on appointments: salons, barbershops, spas, studios, consultants, trainers, and similar services.

What do I need to create my account?

Create or sign in to your account first, then add your business name, location, and type to complete setup.

Do clients need to install an app to book?

No. Clients can find you on BOOKMAX or use your public booking link — everything works in the browser, no app needed.

Pricing & billing

What happens during the 30-day trial?

You get full access to the calendar, booking page, clients, notifications, and Discover listing. No charges until the trial ends.

What happens when my trial ends?

Your account is paused until you activate a paid plan. Nothing is deleted — subscribe anytime and pick up right where you left off.

Do I need a credit card to start?

Yes, but you won’t be charged during the 30-day trial. You can cancel anytime before it ends.

Features

Can clients book online 24/7?

Yes. Clients can find you on BOOKMAX or book from your public link whenever your business is set to accept bookings.

How do notifications work?

BOOKMAX sends booking updates and reminders via push and email — unlimited and free.

Can I manage team schedules?

Yes. The calendar is organized by team lanes so you can view and manage team bookings in one place.

Where can I see the full feature list?

Visit the Features page at /for-business/features and Pricing at /for-business/pricing.

Support

How can I contact the team?

Email hello@bookmax.gr from the Contact page at /for-business/contact.

I have a question not listed here.

Send us the question by email and include your business type and use case so we can respond with specifics.

Still have questions?

Reach out anytime — we’re happy to help.